Easy & Flexible solution for After Sales/Service Request

With Whatsapp integration

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Easily assign complaints or service to field employees

Flexible Service for Superior Customer Service

After Sales Service App is a cutting-edge cloud-based application designed especially for after-sales service, saving time and money. Easy Complaint/Service Booking, Voice & Image Recording, Complaint Status Update, Online/Offline Payments are just some of the functionality available to consumers and suppliers.

Check some screenshots


Take the best path forward

Launch App in your brand name

Publish app for customer after sales service / complaints

Gain Reputation

Dont miss your customers complaints and feedbacks

Record Customer voice

Receive compliant sin audio, picture and verbal format

Assign Field Employee

If the complaints received are valid, assign employee and complete the issue

What do you get?

One platform with all the After Sales App and Payment Gateway features you need to start, run, and grow your business.

Customer After Sales App with QR Code

Launch your branded online app in playstore, start receiving service request. Customers can record voice and take pictures about complaints or service request. Make payments online.

Model Website

Employee App

Assign Service Request or Complaints to the employee. Employee can raise quote. Receive payments online and complete the request

Model App

Admin Web Software

Control customer and employee app, Set up configurations, Add/Delete/Modify the Complaint details, Set Visiting cost, Set Pincodes where you can service, Online payment gateway, Employee mapping, Expense Management, Decision making Reports etc.,

Explore How to manage your online business

Register Free Demo

Dont miss your Customers Service Request Start own App

So if you were waiting for the perfect time to seize this opportunity, the time is now. Call us at +91 9123515998.

Want to Start Online Service App

Start with Us with affordable cost

  • Let's Compare!

    Select your plan

    Check your Plan details

    Setup Cost Rs.2500/year

    • Customer App
    • Employee App
    • Admin Software
    • Voice Record Feature
    • Whatsapp Integration
    • Unlimited Support
    • Online Payment Gateway
    • MIS Reports
    • Server
    • Domain
  • Starter

    Below 10 Employees
    Rs. 750 per year/employee
    Purchase
  • Premium plans

    10-50 Employees
    Rs. 500 per year/employee
    Purchase
  • Unlimited Plan - Lifetime License

    Unlimited Employees
    Rs. 32000 One Time
    Purchase

Admin Features

Capture Customer Audio

Get Customer Complaints/Service Request in Verbal/Audio/Picture format

Set Visiting/Consulting Charges

Set your basic charges and receive online before you could assign employees. Filter only valid service request

Raise Quote

Before work start. Raise quote from employee app and get approval from customer to avoid hassles

Online Payment Gateway

Configure payment gateways and receive payment online. No Hassle procedures. Instant payments

Pincode Settings

Receive service request limited to your access. Pincode Setting to your trading limits

Whatsapp, Bills and Reports

Send Instant Alerts through whatsapp to customers. Get A4 or Thermal prints Bills for each order. Download order details and Reports in Excel sheets


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Key Features

01

Customer Call / Register Details

Review Audio / Picture Sent By Customer

02

03

Job Created

Scheduling

04

05

Complete Job

Invoice & Payment

06



Advantages

The advantages Bigdbiz will provide that will make your operations smooth.

Telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology are among the industries and verticals that can benefit from this one-stop solution for after-sales service App.

Real-time repair status monitoring, dead-on-arrival identification, and other features to keep the after-sales services ahead of the competition.

Also in the face of consumer concerns, provide consumers with a consistently positive experience. It enables businesses to go paperless and cut costs.

Ascertain that any concern, service request, preventive maintenance, or inquiry is handled properly and promptly.

Removes leakages that are common in the service sector, boosting bottom-line profitability.

Warranty claim management app been integrated to improve the customer experience.



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